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    Core Application

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  • API

    Shiptheory's REST API

  • Third Party Networks

    Third party networks, our technology and logistic partners.

Previous Incidents

[Resolved] Royal Mail Manifest Issues

This incident lasted 1 day and 23 minutes.
  • Third Party Networks
Tue, 11 Sep 2018
15:47:02 BST

Some users are currently experiencing issues when trying to submit the End of Day manifest to Royal Mail. We have reported the issue to Royal Mail.

Some users have reported successfully submitting Manifests after several attempts, so we recommend you continue to retry.

We will attempt to automatically submit all manifests before midnight.

If you need to produce a manifest urgently, you can do so using the Royal Mail emergency OBA website: https://obaemergency.royalmail.com/#/

15:50:59 BST

Royal Mail has confirmed there is an issue, which is currently being worked on by Royal Mail's IT Teams.

We will provide more information as it becomes available.

Wed, 12 Sep 2018
16:10:02 BST

Royal Mail have now confirmed the connectivity issue has been resolved.

No further notices from the past 7 days.