Resolved
After 1 hour and 25 minutes

We've now resolved the incident. Thanks for your patience.

Avatar for
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 35 minutes

We've restarted one of our queue servers and shipments should now be coming through. You may notice a little slowness for the next 15 minutes. Apologies for the inconvenience.

Avatar for
Recovering
After 34 minutes

We are continuing to monitor the situation.

Avatar for
Investigating

Apologies, we're currently looking at an issue affecting some accounts where shipments are processing. We should have an update shortly

Avatar for
Began at:

Affected components
  • Shiptheory.com
  • Automatic Desktop Printing