Resolved

Royal Mail have now confirmed the connectivity issue has been resolved.

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Royal Mail has confirmed there is an issue, which is currently being worked on by Royal Mail's IT Teams.

We will provide more information as it becomes available.

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Identified

Some users are currently experiencing issues when trying to submit the End of Day manifest to Royal Mail. We have reported the issue to Royal Mail.

Some users have reported successfully submitting Manifests after several attempts, so we recommend you continue to retry.

We will attempt to automatically submit all manifests before midnight.

If you need to produce a manifest urgently, you can do so using the Royal Mail emergency OBA website: https://obaemergency.royalmail.com/#/

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Began at:

Affected components
  • Third Party Networks