Resolved

Service is now restored, sorry for the inconvenience.

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we've identified the issue and hope to restore service in the next 15 minutes. Sorry for the inconvenience.

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Investigating

Shiptheory is currently down for some users. We're currently working to resolve the issue and we should have an update shortly.

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Resolved

Brightpearl have fixed the issue and your shipments should process as normal now.

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Recovering

We are continuing to monitor the situation.

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Brightpearl have confirmed they have found the issue and are working to resolve it

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Investigating

Brightpearl are currently investigating shipments not coming through for certain accounts . As soon as we know more we will update you.

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Began at:

Affected components
  • Shiptheory.com
  • Automatic Desktop Printing
  • API