Resolved

We've now resolved the incident. Thanks for your patience.

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The Shiptheory website has returned to full service.

Your shipments should be unaffected. In the unlikely event you are missing shipments, you can re-trigger them from your sales channel, contact support, or create manual labels here: https://shiptheory.com/shipment/edit

The Shiptheory.com website was unavailable for ~7 minutes. We apologise for any trouble this may have caused you. If you have any questions, please reach out to our support team.

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Identified

Shiptheory.com is unavailable while we perform emergency maintenance.

We will provide more information as it becomes available.

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Began at:

Affected components
  • Shiptheory.com
  • API