After 7 minutes

We've now resolved the incident. Thanks for your patience.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 7 minutes

The Shiptheory website has returned to full service.

Your shipments should be unaffected. In the unlikely event you are missing shipments, you can re-trigger them from your sales channel, contact support, or create manual labels here:

The website was unavailable for ~7 minutes. We apologise for any trouble this may have caused you. If you have any questions, please reach out to our support team.

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Identified is unavailable while we perform emergency maintenance.

We will provide more information as it becomes available.

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Began at:

Affected components
  • API