Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Automatic desktop printing is now available again for all accounts.

We apologise for the interruption and are continuing to monitor the situation.

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The Shiptheory website is now available again, however automatic desktop printing may still be unavailable for some users. Meanwhile, you can print labels directly from your Shiptheory account.

Further updates to follow shortly.

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Identified

We aware that Shiptheory is currently unavailable for some users and are currently investigating.

We will provide an update as soon as we have more information.

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Began at:

Affected components
  • Shiptheory.com
  • Automatic Desktop Printing
  • API