We're investigating an issue affecting some users' accounts

Resolved
Resolved

DHL have now resolved this issue.

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DHL have confirmed issue and hoping to resolve in the next few minutes.

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It seems limited to DHL shipments and is looking potentially like there's an issue on DHL's side. We're in the process of confirming this with DHL at present.

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Investigating

We're looking into reports that some accounts are having issues processing shipments, we should have an update shortly. Apologies for any inconvenience caused.

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Began at:

Affected components
  • Shiptheory.com