Upcoming Maintenance Disrupting Shiptheory Access

Tuesday, 19 May 3 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Planned maintenance will be taking place on Tuesday the 19th of May 2020, between 20:00 - 23:00 BST (1900 - 2200 UTC).

During this window, incoming shipments are likely to take longer than normal to download into your Shiptheory account. Additionally, response times when using the Shiptheory website and API will be increased, making for a slower experience than you are accustomed to.

We will do everything we can to reduce disruption during this window. The maintenance taking place is to ensure Shiptheory continues to perform optimally under the increased shipping volume our customers are experiencing.

If you have questions, or concerns, please reach out to support.

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Began at:

Affected components
  • Shiptheory.com
  • Automatic Desktop Printing
  • API
  • Third Party Networks