We're investigating degraded performance

Uptime Impact: 6 minutes and 10 seconds
Resolved
Resolved

Processing times should be back to normal. Thanks for your patience.

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Recovering

We've identified and fixed the issue. We've now resummed processing shipments, you may experience a slight delay in processing new shipments whilst we catch up with any backlog.

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Investigating

We're currently investigating degraded performance for some customers, experiencing slow speeds of page(s) loading. We've temporarily paused our processing of shipments whilst we look at the issue. We hope to have an update in the next 10 minutes.

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Began at:

Affected components
  • Shiptheory.com
  • Automatic Desktop Printing
  • API