Brightpearl Connection Issues

Uptime Impact: 4 hours, 59 minutes, and 39 seconds
Resolved
Resolved

Brightpearl have confirmed this issue is now resolved, future orders should not see this issue, and failed orders will be successful upon hitting "retry".

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Investigating

Brightpearl are aware of an issue affecting their API which is preventing Shiptheory from connecting to your Brightpearl account and are working towards a resolution. We will provide updates as they are available, you can follow Brightpearls own status feed regarding these issues here - https://status.brightpearl.com/

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Began at:

Affected components
  • Third Party Networks