Shopify order download delays

Uptime Impact: 17 hours, 1 minute, and 39 seconds
Resolved
Resolved

Shopify have confirmed that the issue affecting some customers, which caused their webhooks to be delayed is now resolved.

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Investigating

Some customers are experiencing delays in Shopify orders appearing in Shiptheory. Shopify have confirmed that this is a Shopify-wide issue and that they are investigating. We will update you as soon as we hear anything from Shopify.

Began at:

Affected components
  • Third Party Networks