Orders not booking in with Carriers

Uptime Impact: 10 minutes and 52 seconds
Resolved
Resolved

The issue with orders now has been resolved. New orders will book in again as needed, and orders that had issues should be fine after hitting "retry". Please let us know if you have any issues from there.

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Identified

Some users have reported experiencing issues when trying to book in shipments through Shiptheory currently. This is something we're aware of and are actively working to resolve. As soon as things are up and running again, we'll let you know.

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Began at:

Affected components
  • Shiptheory.com