DPD: Orders failing with "error connecting to DPD: ."

Uptime Impact: 10 minutes and 7 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Orders now look to be booking in as usual with DPD. Any failed orders will need to be retried, but new orders should book in as needed. If you have continued issues, please let us know.

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Investigating

We've had reports of DPD users seeing their orders fail with the following error message: "error connecting to DPD: .". This is something we're aware of and are in contact with DPD for an update on the situation and a resolution as soon as possible. As soon as we have more information from them on this, we'll let you know right away.

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Began at:

Affected components
  • Third Party Networks