Unleashed: Orders coming through to Shiptheory slowly

Uptime Impact: 23 hours, 33 minutes, and 8 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We have now put a fix in place to resolve any slowness that users may have been seeing with orders coming through from Unleashed. Of course, if you do still have any issues from there, please let us know.

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Identified

Our development team has been working on a resolution to the issue customers were seeing this morning of orders not coming through from Unleashed. Customers should now see orders coming through from Unleashed, albeit slightly slower than usual. We're working to improve the speed of orders currently but if you're still seeing orders not coming through at all, please let us know.

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Began at:

Affected components
  • Shiptheory.com