We've now resolved the incident. Thanks for your patience.
We've had reports of some users seeing their weights are displaying incorrectly when viewing shipments in the Shiptheory dashboard. Our developers have put a fix live to resolve this now, and to see this take effect, you'll just need to log out and back into Shiptheory on your browser.
If you have any questions or issues from there, just let us know.
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We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
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Subscribe to other services using the bell icon on the subscribe button on the status page.
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We’ll no longer send you any status updates about Shiptheory Status.