Shiptheory Orders Downloading Slowly

Uptime Impact: 5 hours, 43 minutes, and 7 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We are seeing orders coming through at an improved speed. If you are still noticing long delays please reach out to our support team for further assistance.

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Updated

Our developers have looked into the situation with slowness on orders and you should start to see the speed improving from this point. If you still are seeing big delays with your orders, please let us know!

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Identified

We have currently identified an issue with Shiptheory orders downloading slowly into the Shiptheory application. We are actively investigating

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Began at:

Affected components
  • Shiptheory.com
  • API