Brightpearl Orders Not Appearing

Uptime Impact: 2 hours, 5 minutes, and 7 seconds
Resolved
Resolved

Brightpearl have confirmed that orders should now continue to pull through as expected. For any orders which have not appeared you will need to re-trigger them within the Brightpearl platform

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Identified

Brightpearl users may see that their test connection for Brightpearl and Goods out Notes are not coming through to Shiptheory or updating in Brightpearl. The Brightpearl technical team are aware of this and are actively working to resolve the issue. Once we have further updates we will post them below.

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Began at:

Affected components
  • Third Party Networks