Orders in Shiptheory stuck in Queued

Uptime Impact: 18 minutes and 38 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've seen multiple reports of users now having their queued shipments come through as required. We'll continue to monitor this and ensure shipments continue to process as usual.

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Investigating

We've had reports of some customers seeing their orders stuck in the "queued" status this morning and as such not having their orders book. This is something we're aware of and are actively working on. As soon as we have an update, we'll let you know right away.

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Began at:

Affected components
  • Shiptheory.com