DHL: Error sending shipments.

Uptime Impact: 23 minutes and 1 second
Resolved
Resolved

This issue has been resolved. Please try re-booking any affected orders and contact support if you are still facing this error.

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Recovering

Customers are reporting that shipments are now sending without error. Please try re-booking any affected orders and contact support if you are still facing this error.

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Investigating

Some customers have reported an error "Site Id is wrong" when sending shipments via DHL. We are aware of this issue and are investigating it currently.

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Began at:

Affected components
  • Shiptheory.com