DHL Parcel UK: Orders Failing when attempting to book

Uptime Impact: 1 hour, 9 minutes, and 34 seconds
Resolved
Resolved

DHL Parcel UK have now resolved the incident. Thanks for your patience.

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Recovering

Orders with DHL Parcel UK now look to be able to book in without issue. New orders should book in fine, and failed orders should work after a retry. If you have any issues going forward, please let us know.

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Investigating

Some users on DHL Parcel UK are seeing their orders fail when trying to book in with DHL Parcel UK this morning. We're investigating at present and have reached out to DHL to ensure this is resolved as soon as possible. As soon as we have an update on this, we'll let you know.

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Began at:

Affected components
  • Third Party Networks