DHL Parcel UK: Error 500 preventing orders from booking in.

Uptime Impact: 9 hours, 57 minutes, and 57 seconds
Resolved
Resolved

DHL have resolved the incident. Thanks for your patience.

Avatar for
Investigating

We are in contact with DHL, and they have confirmed they are investigating the error. We will post updates here as and when we have them.

Avatar for
Resolved

Thanks for your patience.

Avatar for
Updated

DHL have confirmed they are working on this issue.

Avatar for
Identified

DHL have confirmed they are working on this issue.

Avatar for
Investigating

Some customers have reported that some shipments are not booking in with DHL (Legacy) and an "Error 500" is returned. We have reached out to DHL to investigate and resolve this. We will post updates here as and when we have them.

Avatar for
Began at:

Affected components
  • Shiptheory.com