API Connectivity Issues

Uptime Impact: 8 minutes and 33 seconds

We've now resolved the incident. API connectivity has been returned.

We are sorry for any interruption you have faced. Thank you for your patience.

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We are currently investigating reports that some users that ship via the Shiptheory public API (including some partners) are experiencing issues connecting, and thus unable to book shipments and print labels.

We will provide an update shortly.

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Began at:

Affected components
  • API