Brightpearl Connection Issues

Uptime Impact: 5 hours, 50 minutes, and 53 seconds
Resolved
Resolved

This issue is now resolved. . New shipments coming through should work as normal. Existing shipments that didn't come through will need to be either retried or re-triggered from within Brightpearl.

Avatar for
Updated

Brightpearl have confirmed they are looking into this and will provide an update as soon as they have one.

Avatar for
Investigating

We are investigating an issue affecting our connection with Brightpearl which is preventing Shiptheory from connecting to your Brightpearl account and causing issues booking shipments in. We will provide updates as they are available.

Avatar for
Began at:

Affected components
  • Third Party Networks