DX Orders Failing

Uptime Impact: 1 hour, 1 minute, and 3 seconds
Resolved
Resolved

DX have now resolved the incident. Thanks for your patience.

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Recovering

We're seeing reports of orders now being able to book in successfully with DX, we're continuing to monitor and will provide updates as we go.

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Identified

We've had reports of some customers seeing their DX orders fail within Shiptheory. We've reached out to DX to ensure they resolve this as soon as possible. As soon as we get a further update from them, we'll let you know immediately.

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Began at:

Affected components
  • Third Party Networks