We have identified and resolved the issue affecting integrated label printing.

Labels printed from now onwards will print without issue. You will be able to reprint earlier labels correctly from within your Shiptheory account by clicking "Print" from any of the shipment related menus.

Please accept our apologies for any trouble tihs has caused you.

We are currently investigating an issue that is impacting our integrated label printing system.

If you are using integrated labels, you may be experiencing label printing issues.

We are currently working to resolve this and will provide further updates as we have them. Meanwhile, you can print your labels by suspending your integrated shipping label template from https://shiptheory.com/integrated_labels.

Please accept our apologies for any trouble caused.