Shipment processing paused

Resolved
Resolved
After 1 hour and 25 minutes

We've now resolved the incident. Thanks for your patience.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 35 minutes

We've restarted one of our queue servers and shipments should now be coming through. You may notice a little slowness for the next 15 minutes. Apologies for the inconvenience.

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Recovering
After 34 minutes

We are continuing to monitor the situation.

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Investigating

Apologies, we're currently looking at an issue affecting some accounts where shipments are processing. We should have an update shortly

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Began at:

Affected components
  • Shiptheory.com
  • Automatic Desktop Printing