We've now resolved the incident. Thanks for your patience.

The data center recovered from their earlier hardware failure and access to Shiptheory has been restored. We are continuing to monitor the situation. If you have delayed triggering your shipments, you can now proceed.

Further update will be provided.

Our data center has identified an outage in one of their locations that is directly impacting access to Shiptheory.com. The data center are continuing to work on a resolution. We will provide a further update as we hear more.

During this time, we recommend that you delay triggering your shipments into Shiptheory.

We're currently investigating an issue with slow loading pages, we recommend delaying triggering your shipment(s) coming into Shiptheory where possible. We should have an update shortly