Shipheory unavailable

Uptime Impact: 2 hours, 15 minutes, and 35 seconds

We've now resolved the incident. Thanks for your patience.

If you are still experiencing issues, please open a support ticket via

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We are aware that some users are unable to access the Shiptheory website and API. We are investigating and will provide updates as we have them. It is recommend that you stop orders from being dispatched to Shiptheory from your system meanwhile.

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Began at:

Affected components
  • API