BigCommerce Shipment Issues

Uptime Impact: 4 hours, 32 minutes, and 45 seconds

The issue has now been resolved. Thanks for your patience.


Some customers are experiencing issues with orders being pulled down from BigCommerce. We have identified the issue as a breaking change in the BigCommerce API. We are fixing this as quickly as possible. We apologise for any inconvenience caused.

Began at:

Affected components
  • Third Party Networks