FedEx: Shipments unable to send

Uptime Impact: 2 hours, 57 minutes, and 28 seconds
Resolved
Resolved

FedEx have reported the issue is resolved. Please rebook any failed orders. If you have any further issues, please contact Support.

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Recovering

FedEx have reported the issue is resolved. Please rebook any failed orders. If you have any further issues, please contact Support.

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Identified

FedEx have confirmed the issue is on their end:

"There is currently a reported issue which is affecting all FedEx automation solutions where the new domestic services are not being recognised as valid service types"

They are working on the solution presently.

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Investigating

Some customers have reported issues shipping with FedEx. The error returned is "Courier Service X is not allowed for this shipment." We have reached out to FedEx and will continue investigating. We will update this banner when we know more.

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Began at:

Affected components
  • Shiptheory.com