Brightpearl API Issues

Uptime Impact: 1 hour, 43 minutes, and 43 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Brightpearl have implemented a fix and are monitoring the situation.

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Investigating

Brightpearl are investigating an internal API authentication issue that is resulting in shipments failing.

We are communicating directly with Brightpearl and will provide updates as we have them.

For more information, please follow the Brightpearl Status page for updates: https://status.brightpearl.com

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Began at:

Affected components
  • Shiptheory.com
  • API