Shopify issue: Unable to process shipments

Identified
Updated

Shopify is currently not operational - We have reached out to their support to make them aware - https://downdetector.co.uk/status/shopify/

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Identified

The current workaround - changing your Shopify settings in Shiptheory to Fulfilments instead of Fulfilment Orders and fulfilling the items in Shopify – https://support.shiptheory.com/en/support/solutions/articles/24000076222-should-shiptheory-download-shopify-fulfillments-or-fulfillment-orders-

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Investigating

Some Shopify users have reported they are unable to process shipments. Error fetching order: message - Query not supported We are currently looking into the issue and will update this banner shortly.

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Began at:

Affected components
  • Shiptheory.com