The backlog of integrated labels has now been cleared.

All systems have returned to normal.

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The Shiptheory website is back at full speed.

There is a backlog of integrated labels queued to be printed, specifically for Brightpearl users. This backlog is currently being processed. Further updates will follow shortly.

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The problem is affecting anybody who uses Brightpearl Embedded labels. We also are suffering general slowness inside of the Shiptheory site. We should have an update shortly regarding a resolution.

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Sorry, but you may be experiencing a slowdown with Shiptheory this morning. This is following some work to patch our speed at which labels are printed. We're working to resolve this and should have an update shortly.

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Began at:

Affected components