Resolved
Closed
After 3 hours and 56 seconds

The backlog of integrated labels has now been cleared.

All systems have returned to normal.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 2 hours and 14 minutes

The Shiptheory website is back at full speed.

There is a backlog of integrated labels queued to be printed, specifically for Brightpearl users. This backlog is currently being processed. Further updates will follow shortly.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 37 minutes

The problem is affecting anybody who uses Brightpearl Embedded labels. We also are suffering general slowness inside of the Shiptheory site. We should have an update shortly regarding a resolution.

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Open

Sorry, but you may be experiencing a slowdown with Shiptheory this morning. This is following some work to patch our speed at which labels are printed. We're working to resolve this and should have an update shortly.

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Began at:

Affected components
  • Shiptheory.com