Resolved
Resolved
After 2 hours and 21 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 8 minutes

Service has been resumed, please continue triggering shipments. We are continuing to monitor the situation.

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Investigating

We are currently investigating reports that Shiptheory is unavailable for a large number of users.

We are working with the datacenter to investigate and will provide an update shortly. We recommend you postpone triggering your shipments until our next update.

We apologise for any trouble caused.

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Began at:

Affected components
  • Shiptheory.com
  • Automatic Desktop Printing
  • API