Resolved

The connection to Royal Mail has been restored. If you are still experiencing network issues while manifesting, please contact support.

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Investigating

Royal Mail users are currently experiencing a networking issue when trying to submit the End of Day manifest, and we're working with Royal Mail and our data center to resolve it and will provide an update as soon as we have one.

If you need to produce a manifest urgently, you can do so using the Royal Mail emergency OBA website: https://support.shiptheory.com/en/support/solutions/articles/24000043433-emergency-royal-mail-oba-manifest

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Began at: