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    History
    1. Shiptheory Status
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    September 2021

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    30 September 2021

    Resolved

    Ended: 17:34 BST - 30 September 2021

    Royal Mail Manifest Issues

    The connection to Royal Mail has been restored. If you are still experiencing network issues while manifesting, please contact support.

    View notice →
    1 Days without incident

    28 September 2021

    Resolved

    Ended: 13:33 BST - 28 September 2021

    TNT Connection Issues

    TNT have confirmed that the issue affecting the ability to produce shipping labels has now been resolved

    View notice →

    27 September 2021

    Resolved

    Ended: 15:55 BST - 27 September 2021

    BigCommerce Order Disruption

    BigCommerce have confirmed this is now fully resolved. Orders should once again flow into Shiptheory as normal. Please let us know if there are any further i...

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    5 Days without incident

    21 September 2021

    Resolved

    Ended: 10:18 BST - 21 September 2021

    Shopify intermittent order download issues

    Shopify have confirmed that the issue has been resolved and any orders that did not come through initially should have slowly done so over the course of last...

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    3 Days without incident

    17 September 2021

    Resolved

    Ended: 16:54 BST - 17 September 2021

    FedEx Shipment Booking Issues

    FedEx have confirmed the issue is now resolved, if you continue to have issues relating to the error code 1000 please get in touch with our support team.

    View notice →
    October 2021
    August 2021

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