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    History
    1. Shiptheory Status
    2. History

    July 2022

    2023
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    29 July 2022

    Complete

    Ended: 12:00 BST - 29 July 2022

    Amazon Carrier and Channel Migration

    The maintenance is now complete. Thanks for your patience.

    View notice →

    28 July 2022

    Resolved

    Ended: 20:15 BST - 28 July 2022

    Brightpearl Connection Issues

    This issue is now resolved. . New shipments coming through should work as normal. Existing shipments that didn't come through will need to be either retried ...

    View notice →
    6 Days without incident

    21 July 2022

    Resolved

    Ended: 09:34 BST - 21 July 2022

    Shopify orders not coming through

    We've now resolved the incident. You may need to retry orders that came into Shiptheory during the down period. Thanks for your patience.

    View notice →
    5 Days without incident

    15 July 2022

    Resolved

    Ended: 08:57 BST - 15 July 2022

    BigCommerce Orders not coming through

    BigCommerce have confirmed that this issue is now resolved, apologies for any inconvenience caused in the meantime.

    View notice →
    1 Days without incident

    13 July 2022

    Resolved

    Ended: 17:01 BST - 13 July 2022

    Orders not coming through from Brightpearl

    This issue has now been resolved, orders should once again be coming through as normal. We apologise for any inconvenience caused in the meantime.

    View notice →
    August 2022
    May 2022

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