Your subscription
{{ subscriber.email }}
Preferences Sign out
Shiptheory Status Shiptheory Status Service Status
Service Status
Support
  • Preferences Sign out
    History
    1. Shiptheory Status
    2. History

    February 2024

    2025
    May
    Apr
    Mar
    Feb
    Jan
    2024
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2023
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2022
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2021
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2020
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2019
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2018
    Dec
    Nov
    Oct
    Sep
    Aug
    Jul
    Jun
    May
    Apr
    Mar
    Feb
    Jan
    2017
    Dec
    Nov
    Oct
    Sep
    Aug

    22 February 2024

    Resolved Ended: 12:02 GMT - 22 February 2024

    Chat Support: support via the chat system is not currently available.

    Uptime Impact: 2 hours, 16 minutes, and 59 seconds

    The provider of our chat functionality, Intercom is currently experiencing issues. They are providing updates here: https://www.intercomstatus.com/ For assis...

    Third Party Networks
    View notice →
    6 Days without incident

    15 February 2024

    Resolved Ended: 16:12 GMT - 15 February 2024

    Wix orders not coming into Shiptheory

    Uptime Impact: 5 hours, 1 minute, and 53 seconds

    Some customers have found their Wix orders are not coming into Shiptheory. We have reached out to Wix and asked them to investigate why this issue has occure...

    Third Party Networks
    View notice →

    Resolved Ended: 11:11 GMT - 15 February 2024

    Brightpearl: Failed orders displaying within Shiptheory

    Uptime Impact: 24 minutes and 38 seconds

    Currently our team are aware of Brightpearl Goods Out Notes not downloading into Shiptheory and instead showing as Failed/Not available. Our team are current...

    Third Party Networks
    View notice →

    14 February 2024

    Resolved Ended: 15:04 GMT - 14 February 2024

    Issue with Automatic Printing

    Uptime Impact: 21 minutes and 34 seconds

    Some users have reported an issue with automatic printing, we are currently investigating this and will update this banner.

    Automatic Desktop Printing
    View notice →
    March 2024
    January 2024

    © 2025

    Status API
    Twitter

    Powered by Sorry™