Orders not coming through from Brightpearl

Uptime Impact: 2 hours, 4 minutes, and 52 seconds
Resolved
Resolved

This issue has now been resolved, orders should once again be coming through as normal. We apologise for any inconvenience caused in the meantime.

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Investigating

Some users have reported that orders are not coming through from Brightpearl into Shiptheory. This is something we're actively looking into and working with Brightpearl on to resolve as soon as possible.

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Began at:

Affected components
  • Third Party Networks