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    1. Shiptheory Status
    2. History

    September 2022

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    29 September 2022

    Resolved

    Ended: 15:09 BST - 29 September 2022

    Shiptheory Network Issue

    The incident has now been resolved. Thanks for your patience.

    View notice →
    13 Days without incident

    15 September 2022

    Resolved

    Ended: 14:16 BST - 15 September 2022

    Shiptheory Network Routing Issue

    We've confirmed with the datacentre that this network issue is now resolved, customers should see orders coming through to Shiptheory again as usual. Please ...

    View notice →
    1 Days without incident

    13 September 2022

    Resolved

    Ended: 13:21 BST - 13 September 2022

    DHL Parcel UK: 500 Error

    DHL Parcel UK have confirmed that they've resolved this issue now on their end. New orders should book in fine, and failed orders will work upon retrying the...

    View notice →
    5 Days without incident

    07 September 2022

    Resolved

    Ended: 16:00 BST - 7 September 2022

    Shopify orders not coming through

    We've seen that for all affected customers, orders are now coming through from Shopify as needed. Apologies for any inconvenience.

    View notice →
    October 2022
    August 2022

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