Shopify orders not coming through

Uptime Impact: 2 hours, 11 minutes, and 39 seconds
Resolved
Resolved

We've seen that for all affected customers, orders are now coming through from Shopify as needed. Apologies for any inconvenience.

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Investigating

Some customers may be experiencing issues with Shopify orders not coming into Shiptheory. We are investigating the issue urgently and will give updates as soon as we have them.

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Began at:

Affected components
  • Shiptheory.com
  • Third Party Networks