Resolved
After 1 hour and 5 minutes

The incident has now been resolved. Thanks for your patience.

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Recovering
After 19 minutes

Orders now look to be coming into Shiptheory as required. Any failed orders should work upon hitting "retry". Please contact Support if you have continued issues from there.

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Investigating

We're currently investigating an issue customers are seeing which is causing orders to fail. This looks to be an issue with our Network Data Centre. As soon as we have an update, we'll provide one right away.

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Began at:

Affected components
  • Shiptheory.com