Resolved
After 1 hour and 29 minutes

DHL Parcel UK have confirmed that they've resolved this issue now on their end. New orders should book in fine, and failed orders will work upon retrying them. If you have any issues from there, please let us know.

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Investigating

We're investigating an error with DHL Parcel UK that some customers are experiencing when trying to book in with DHL Parcel UK. We've reached out to DHL regarding this and will update as soon as we hear back from them regarding this.

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Began at:

Affected components
  • Shiptheory.com
  • Third Party Networks