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    1. Shiptheory Status
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    October 2017

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    16 October 2017

    Resolved

    Ended: 15:35 BST - 16 October 2017

    DPD Service Interruptions

    DPD have restored their API to full service. Any orders that previously failed can now be retried.

    View notice →
    3 Days without incident

    12 October 2017

    Resolved

    Ended: 01:24 BST - 12 October 2017

    Degraded Performance and monitoring.

    We've now resolved the incident. Thanks for your patience.

    View notice →
    2 Days without incident

    09 October 2017

    Resolved

    Ended: 16:13 BST - 9 October 2017

    Monday Slowness

    Shiptheory inbound queues should now be back to normal speed. We have a backlog of auto print jobs which will take time to clear, this is due to our ongoing ...

    View notice →
    5 Days without incident

    03 October 2017

    Resolved

    Ended: 10:10 BST - 3 October 2017

    Brightpearl slowness

    The Brightpearl issue should now be resolved, any shipments you dont have, if you retrigger them now, you should see them in Shiptheory. Contact us if you n...

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    02 October 2017

    Resolved

    Ended: 16:03 BST - 2 October 2017

    Auto printing is currently slow

    Brightpearl currently have a delay their end with sending us shipment data, they are looking into the problem and trying to resolve it at present.

    View notice →
    November 2017
    September 2017

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